HCMC chairman Le Hoang Quan has approved a scheme proposed by the city’s Department of Tourism to form such a tourist help office. Two pilot information stations are expected to go up at September 23 Park next to the landmark Ben Thanh Market and Bach Dang Wharf Park in District 1.
The stations, which would be open from 7:30 a.m. to 10 p.m., are where tourist-related issues like robbery, illegal soliciting and overcharging can be handled. Visitors can also seek information and advice about quality tourism products and services at these stations.
The tourist information and support office is scheduled to come on stream in December. The cost of setting up the two stations is estimated at VND4.9 billion (US$220,000). The scheme will be piloted for a year before the city government weighs expanding it to districts 3 and 5.
The HCMC tourism department said the city is really in need of such an office because the city attracts millions of visitors a year but they often have a hard time looking for trustworthy information about tourism products and services, and feel a lack of security in the city.
HCMC to strengthen security for tourists
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